Introduction
This Privacy Policy explains how UTVALLEY CONSTRUCTION LLC collects, uses, shares and protects information when you visit our website, contact our yard, request an estimate, or otherwise interact with our concrete flatwork business. The policy is written by and for the developer known as UT Valley Construction, the team behind this website, and it describes the practices of the company named at the end of this document. We believe a person should be able to understand a privacy policy in one reading, so we have kept the language plain and the structure complete.
UTVALLEY CONSTRUCTION LLC is a concrete flatwork contractor based in Spanish Fork, Utah, in the United States. We form and pour driveways, patios, slabs, foundations, garage pads, curbs, sidewalks and repair work across the Utah Valley. This website exists to describe those services and to make it easy for a property owner, builder or manager to reach us. In the course of doing that, we handle a small amount of information, and this policy tells you what that information is, why we hold it, and what control you have over it.
By using this website or sending us a request, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the website or submit information through it. You are always welcome to contact the yard by telephone instead if you prefer to share as little information as possible.
Scope of This Policy
This policy covers the website operated under the domain of UTVALLEY CONSTRUCTION LLC and any information you provide to us through that website, by email, or by telephone in connection with our flatwork services. It applies to visitors, prospective customers, current customers, suppliers, subcontractors and job applicants who interact with us through digital channels.
This policy does not apply to third party websites that we may link to, or to services operated by other companies even when they are mentioned on our pages. It also does not apply to information that is collected offline in a context that has its own separate notice. If a specific promotion or program has its own privacy notice, that notice governs the information collected for that program.
Information We Collect
We collect information in three broad ways. First, we collect information that you choose to give us directly, such as when you complete our contact form or send an email. Second, we collect a limited amount of information automatically as your browser interacts with our website. Third, we may receive information from service providers who help us operate the website or respond to your requests.
The categories of information we may collect include your name, your email address, your telephone number, your mailing or project address, the subject of your inquiry, the details of the flatwork you are considering, and any other content you choose to include in a message. We also collect technical information such as the type of device you use, your browser type, the pages you view and the approximate region from which you connect.
Information You Give Us Directly
When you use the contact form on this website, we ask for your name, your email address, an optional subject line and a message describing your project. That information reaches us as an email so that a member of our team can respond. We use it only to understand your request, prepare an estimate and communicate with you about the work.
When you call the number listed on this website, you may choose to share your name, your address, details about the concrete work you want and any scheduling constraints you have. When you email us directly, you control exactly what you send, and we treat that content as information you have chosen to provide for the purpose of doing business with us. Please do not send sensitive personal information such as government identification numbers, financial account numbers or health details through the contact form or by ordinary email.
Information Collected Automatically
Like most websites, ours may automatically record technical information when you visit. This can include the internet protocol address used by your connection, the date and time of your visit, the pages you request, the referring page that sent you to us, and general information about your browser and operating system. This information is used in aggregate to keep the website working, to understand which pages are useful and to protect the site from misuse.
We do not use this automatic information to identify you by name. Where we do associate technical information with a request you have submitted, we treat the combined record as information you provided voluntarily and protect it on that basis.
How We Use Information
We use the information we collect for a short and specific list of purposes. We use it to respond to your questions and estimate requests. We use it to schedule site visits, prepare proposals and coordinate concrete pours. We use it to communicate about active projects, including scheduling changes that depend on weather or material delivery. We use it to keep business records such as invoices, contracts and warranties.
We also use information to improve our website and our services, to understand which flatwork services people ask about most, and to keep our systems secure. We may use contact details to send occasional updates about our yard, but only where we are permitted to do so, and every such message offers a way to opt out. We do not sell personal information, and we do not use it for automated decision making that produces legal effects.
Why We Are Allowed to Use Information
Where the law requires us to identify a reason for handling information, we rely on a small number of grounds. We process information to take steps you request before entering a contract, such as preparing an estimate, and to perform a contract once you hire us. We process information for our legitimate interest in running a safe and honest contracting business, provided that interest does not override your rights. We process information to comply with legal obligations such as tax and record keeping rules. Where we ask for your consent, for example for optional marketing messages, we rely on that consent and you may withdraw it at any time.
Service Providers and Vendors
We work with a limited number of vendors who process information on our behalf. These may include a website hosting provider, an email provider, a domain registrar and a payment or accounting service if you become a customer. Each vendor is expected to use information only for the purpose we have given it and to protect it with reasonable safeguards. Where a vendor would handle information in a way we do not want, we choose a different vendor or we perform the task ourselves.
Because our vendors may store data in the United States or in other countries, your information may be transferred to and processed in a location outside your own state or country. When that happens we take reasonable steps to ensure the information continues to receive protections consistent with this policy.
Measurement and Analytics
We may collect aggregated statistics about how visitors move through our website. This helps us see which service pages are read most, where visitors leave, and whether the site performs well on mobile devices. Analytics information is reported to us in aggregate and is used to improve content and navigation.
Where we use an analytics tool that sets a cookie, we aim to configure it so that internet protocol addresses are shortened or not stored in full. We do not use analytics to build advertising profiles of individuals, and we do not combine analytics data with the personal details you send us by email.
How Long We Keep Information
We keep information only as long as we need it for the purpose it was collected, plus any period required by law. Estimate requests that do not become projects are generally kept for a reasonable business period so we can follow up if you return, and then removed. Project records, contracts, invoices and warranty documents are kept for the period required by tax, contract and construction rules.
When information is no longer needed, we delete it or make it anonymous. If deletion is not immediately possible because information is stored in a backup, we secure it and remove it when the backup cycle completes.
How We Protect Information
We use reasonable technical and organizational measures to protect the information we hold. These include restricting access to the people who need it to do their jobs, using reputable service providers, keeping software updated and maintaining backup copies of important records. Our website is served over a secure connection where the hosting environment supports it.
No method of transmission or storage is completely secure, and we cannot promise absolute security. We encourage you to avoid sending highly sensitive information by ordinary email, and to contact us by telephone if you need to discuss something confidential.
Your Choices and Controls
You remain in control of the information you share. You can choose not to complete the contact form and instead call the yard. You can ask us to stop sending optional updates at any time by replying to a message or contacting us directly. You can adjust your browser settings to limit cookies and similar storage. You can also ask us not to use your details for a particular purpose, and we will honor that request where the law allows.
Access, Correction and Deletion
You may ask us what information we hold about you, request a copy of it, ask us to correct anything that is inaccurate, or ask us to delete information that we are not required to keep. To make a request, contact us using the details in the final section of this policy. We will respond within the timeframe required by applicable law.
We may need to confirm your identity before acting on a request, so that we do not release information to the wrong person. If we cannot fulfill a request, for example because the law requires us to keep a record, we will explain why in our response.
Privacy for Children
Our website and services are intended for adults who own, manage or build property. We do not knowingly collect personal information from children under the age of thirteen. If you believe a child has provided information to us, please contact us and we will take reasonable steps to remove it. If we learn that we have collected information from a child without the required consent, we will delete it promptly.
Notice for California Residents
Residents of California have additional rights under state privacy law. Subject to certain limits, you may request to know the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for which we use it and the categories of third parties with whom we share it. You may request deletion of personal information, and you may request correction of inaccurate information. You also have the right not to be discriminated against for exercising these rights.
We do not sell personal information and we do not share it for cross context behavioral advertising as those terms are defined by California law. To exercise a right, contact us using the details below. We will verify your request using the information we already hold and will respond as required by law.
Notice for Residents of Other States
Residents of other states with comprehensive privacy laws may have similar rights to access, correct, delete or obtain a copy of their personal information, and to opt out of certain uses. Where such a law applies to us, we will honor the rights it grants. To make a request, use the contact details at the end of this policy, and we will handle the request in line with the law that applies to your residency.
Links to Other Sites
Our website may link to other websites that we do not control, such as mapping services or industry resources. When you follow such a link, the privacy policy of that other site governs what happens next. We are not responsible for the content or practices of external sites, and we encourage you to review their policies before providing information.
Email Communications
When you send an email to the address listed on this website, we receive your address and the content of your message. We use that information to reply and to keep a record of the conversation. We may keep a copy of estimate related correspondence so that we can honor warranties and answer later questions. You can ask us to delete routine correspondence at any time, subject to our record keeping obligations.
Phone and Text Communications
When you call the telephone number listed on this website, we may note your name, number and the details of your request so that we can follow up. If we ever send text messages, we will do so only where permitted, and you may reply to stop. We do not record telephone calls, and we do not use caller information for any purpose other than responding to your inquiry and managing our work.
Job Applicants
If you contact us about working with our crew, we may collect the information you provide, such as your name, contact details, experience and references. We use that information only to evaluate your interest and to communicate with you about opportunities. We keep applicant information for a reasonable period and then remove it unless you ask us to keep it on file.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will update the date shown at the top of this page and, where appropriate, provide additional notice. We encourage you to review this page periodically so that you always know how we handle information.
How to Contact Us
If you have a question about this Privacy Policy or about the information we hold, please contact us. Our company details are shown below, and our team will be glad to help.
UTVALLEY CONSTRUCTION LLC
1871 E 1550 N, Spanish Fork, 84660-4758, United States (US)
Email: estimates@utvalleyconstruction.surf
Phone: +6285704317146
You may also reach us through the contact page of this website. We take privacy questions seriously and will respond as promptly as we can.